TeamViewer, for us, is much more than overcoming
challenges. TeamViewer is the cornerstone of our business; actually TeamViewer is the
reason why we started this business in the first place. AnyTech is a professional tech support company, helping people and small business with all
sorts of problems they might have. We offer unlimited access to our clients. So if you
have a subscription with us, it doesn’t matter how many hours of help you need, we offer unlimited access. So, after every initial clean up on the computer,
we put the TeamViewer icon on the desktop, so it’s always easy for the customer to find.
If the customer then has another problem, they are going to call us up, and we can connect
to their PC straight away, and see what the issue is. And then the technician will fix the problem. We are based in Marbella, which is in Costa
del Sol, which is known for a lot of things, but it’s not known for internet business. With this particular business model, we can stay at home so to speak. Using the TeamViewer technology, we can actually service computer users all over the world. It’s important for us to have partners and technologies which can scale with us. At the moment we add 10 to 15 new employees every single week, and I believe that the licensing
model that TeamViewer has, where we can just add a license every time we have an agent,
is very flexible. A lot of people we’re working with, they’re
actually quite amazed that even being 5,000 Kilometers away from them, that we’re still
able to control their PCs. So, I think they very quickly understand that because of this technology, we’ll be able to provide the service we are promising them, because they know how
easy it is for us to access their PCs through TeamViewer. You cannot say that TeamViewer helped us; TeamViewer is our business. So, this particular business would not be, if this technology of ours would not around.