Running Hardware Diagnostic Tests Using UEFI | HP Computers | HP
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Running Hardware Diagnostic Tests Using UEFI | HP Computers | HP


This video shows how to run hardware diagnostic
tests on your notebook computer using HP PC Hardware Diagnostics UEFI. You can test the main components of your computer
using UEFI, even if the computer does not open to Windows. The hardware diagnostic memory tests include
a Quick Test and an Extensive Test. To test the memory, first try the Quick Test. This will take about ten minutes. If the Quick Test does not find a problem,
run the Extensive Test. This will take about 45 minutes. First, plug the AC adapter into the computer. Press and hold the Power button for at least
five seconds to turn off the computer. Turn on the computer, then immediately press
the F2 key repeatedly. The HP PC Hardware Diagnostic UEFI screen displays. Click Component Tests. Next, click Memory, then click Quick Test. Click Run once to start the test. When the test is complete, the results display
on the screen. If the Quick Test detects any memory problems, write down the specific failure information. The information is also available under Test
Logs on the Diagnostic UEFI main page. If the Quick Test does not detect any memory problems, go to the next step to run the Extensive Test. Click Main Menu, then click Component Tests. Next, click Memory, then click Extensive Test. Click Run once to start the test. When the test is complete, the results display
on the screen. If the Extensive Test detects any memory problems, write down the specific failure information. The information is also available under Test
Logs on the Diagnostics UEFI main page. If the test fails, the memory modules might
not be seated properly. Check for and reseat any loose memory modules. For help with reseating memory modules, contact
HP Support. Many computer problems are related to the
computer hard drive. First, try the Quick Test. This will take about ten minutes. If the Quick Test does not find a problem,
run the Extensive Test. This will take at least two hours. On the UEFI Main Menu, click Component Test, then click Hard Drive. Next, click Quick Test, then click Run once. If the computer has more than one hard drive,
click Test All Hard Drives. The testing progress is shown on the screen. When the test is complete, the results display
on the screen. If the hard drive passes the Quick Test, but
you are still experiencing issues, run the Extensive Test. Click Main Menu, then click Component Tests. Next, click Hard Drive, then click Extensive Test. Click Run once. If the computer has more than one hard drive,
click Test All Hard Drives. The testing progress is shown on the screen. If the hard drive fails one of these tests, write down the information and contact HP
Support. The test results are also available under
the Test Logs on the UEFI Main Menu. You can find additional helpful videos at
hp.com/SupportVideos and on our YouTube channel, youtube.com/HowTo4U.

About Bill McCormick

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26 thoughts on “Running Hardware Diagnostic Tests Using UEFI | HP Computers | HP

  1. sir in my laptop which is windows 7 when I click to hard drive check option nothing happens. and when I turn off the system and turn on after 5-6 hours it gives Windows recovery error and starts in normal way and after some time it again gets hanged. should I consider that this problem is due to loose connection of harddisk?

  2. I need to do keyboard test but the UEFI is of version 1.6.0.0 in my hp laptop and only memory test, hard drive test check, language, exit options are available. Can i upgrade the version? but my keyboard is not working.

  3. hey guys a need an advise,, my laptop is not charging I already check for A/C and the battery and they are working I was able to fix it using some videos but it started not to working again and I did what I learned but is not working anymore pls I need any hits

  4. I have HP omen 15
    Usually I run self test on my laptop it stuck at 10 % whole day please fix my problem

  5. Okay, I ran the quick test and all passed but will not boot to Windows 10 so ran the extensive test and it is still running – 6 days later with 119 completed iterations! What does this mean? Computer is a 14t – ac100 with Windows 10 OS.

  6. My hp pavilion notebook cpu get heated quickly after power on, blank screen I need to change the motherboard or repair can you clarify. If necessary provide some links for motherboard buy sites

  7. What does this mean please and what I can do about it
    Hard Drive Short DST Check:

    FAILED FAILURE ID: 9G9KoM-8RS9G3-XD4CRG-60RU03
    PRODUCT ID: Z3H81EA # ABU

  8. my laptops Wi-Fi switch is always on. when I take windows mobility centre, there is no Wi-Fi switch. I take help and it shows that "if a setting doesn't appear, it might be because the required hardware(such as a wireless network adapter) or drivers are missing. For example, if the turn wireless on button is unavailable, you might need to use the hardware switch on your computer to turn on the wireless adapter". my laptop is HP probook 4520s. what will I do

  9. Whenever I start my PC I have got HP PC Diagonise UEFI and Everytime I have to press exit key and go back to windows, can you help how to get rid of this????

  10. I have a recurring problem about the boot device not being found (3F0). I pressed F2 repeatedly but I can't access this. (I did manage to access it yesterday, performed the hard drive test and it passed.) Help?

  11. i update black screen diagnostics to this latest version but on the top one message shows your current diagnostics not up to date why this message coming ?

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