Cultural Awareness for Healthcare Professionals – Promo (English version)
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Cultural Awareness for Healthcare Professionals – Promo (English version)


I am Albanian. I am Chinese. I am Deaf. I am Punjabi. My diversity is
strength, not an obstacle. I want to be
treated with respect. …with respect. I want you to acknowledge
my beliefs and customs, even if you don’t
understand them. I want to feel I have
been heard and understood. I want to understand
what I am being told, and not be made to feel
small if I don’t understand. I want to feel safe. English is not my first
language, so when you are talking
about my health. Please don’t
use medical jargon. Make sure I
understand your instructions… a misunderstanding over
a dosage could be fatal. Don’t forget to ask me
about the quality of your care. My feedback is valuable. If I have a complaint, I
want to have somewhere to go, where I will be heard
and understood. I want to see my
culture represented in your organization. I want to feel safe. When I come to you,
I am sick or hurt. I may even
be afraid. I am at my
most vulnerable. Being Understood. Understanding you. Being treated
with respect. Being made to
feel comfortable. Being
accepted as I am. As I am. These things
instill confidence. Make me feel safe.

About Bill McCormick

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